Is your packaging discreet?
All shipments are discreetly packaged in standard kraft brown boxes or UPS/USPS supplied packaging. No name appears on the return address and our logo does not appear anywhere on the outside of the packaging. Our shipments make no mention of the nature of the contents, except when required by international customs regulations. For international shipments, where we must describe package contents, the descriptions are generic.
When will my order be shipped?
Our goal is to ship the same day all orders received by 1:00 p.m. (MT). All other orders ship within 24 hours.
When will it arrive?
Orders placed Monday through Friday will be shipped on the same business day if it is processed before 1 pm MT. All other orders will be shipped the following business day. You will receive an email confirmation once your order has shipped. When your order arrives depends on what shipping method you select.
How will my order be shipped?
You can select how your order is shipped on the Checkout page. We ship via United Parcel Service (UPS) and Federal Express (FEDEX). We also ship by US Postal Service (USPS ).
Does Filthy Dirty ship internationally?
At this time we only ship to the US and Canda.
If I am ordering from outside the US, will I be billed for customs and import fees?
Like most online companies, Filthy Dirty does not cover the cost of customs and imports charges. Any additional fees charged by your country of delivery is outside of our control. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount.